Shipping & Returns

SHIPPING & PAYMENTS

 

Shipping

Delivery is available within the continental United States, Alaska, Hawaii and Canada. Get free shipping on orders over $50; choose UPS Ground (2-7 business days) for free shipping within the continental United States. Orders less than $50 will be charged $8.95 for standard UPS Ground shipping. Orders are processed by our warehouse within 24-48 hours and are shipped Monday through Friday, excluding holidays. 

Expedited Shipping

Expedited orders received before 1:00pm EST Monday through Friday (excluding holidays) will be shipped out the same day. Orders received after 1:00pm EST will ship the following business day.

 

Hawaii & Alaska

UPS shipments to Alaska & Hawaii are subject to transit times of 5 - 7 business days.

USPS Shipping

All orders being shipped to a PO Box or APO address will be shipped via USPS. USPS Orders under $50 will be charged $8.95 

Canada

All orders to Canada ship USPS and the flat rate cost is $25.95 for all orders. Shipments arrive within 10-21 days, and are subject to applicable duties and customs fees. Payments We accept all major credit cards, including Visa, MasterCard, American Express, Discover, PayPal and debit cards with the Visa/MasterCard logo. We do not accept personal checks and money orders.

Sales Tax

We are required by law to collect state sales tax on orders being shipped to New York, New Jersey, Kentucky, Indiana, Illinois, Michigan, South Carolina, Texas, Georgia, Massachusetts, Oklahoma, Colorado, Maryland, DC, Iowa, Arizona, Arkansas, Connecticut, North Carolina, South Carolina, Rhode Island, Virginia, Nevada, Nebraska, Pennsylvania, Wisconsin, Washington, Florida, Minnesota and California. Sales tax will be assessed on the total purchase, including shipping/handling charges (as required Sales Tax will be applied to any shipments to New York where AHAVA NA LLC offices are located. This will automatically be added to your invoice from AHAVA NA LLC).

SHIPPING COSTS & DELIVERY TIMES

 

Shipping Method 

Cost 

Standard Shipping 

$8.95

2-Day Shipping 

$30.00

Next Day Delivery 

$35.00

RETURNS

If you are not completely satisfied with your purchase, we offer a no-risk 30-day money-back guarantee on any container with 50% or more of the product remaining for a full refund. Simply contact our customer service by email at info@lumior.com.

Please allow for 2-3 business days for us to address your case.


If you receive a damaged product, contact Customer Service immediately and we’ll arrange a replacement for you.

info@lumior.com